Terms and Conditions

Last updated: 11/2/2026

These Terms govern use of the Reception Kit mobile application, website, web dashboard and AI receptionist services.

By using the Service, you agree to these Terms.

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1. Description of the Service

Reception Kit is a software-as-a-service platform providing:

• AI call handling
• Message routing (SMS, WhatsApp, web chat)
• Lead and enquiry management
• Appointment scheduling

The Service may be accessed via mobile apps, web dashboards and integrations.

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2. Business Use Only

Reception Kit is intended for business use. Users are responsible for how they communicate with customers using the Service.

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3. User Responsibilities

Users agree to:

• Comply with data protection and marketing laws
• Obtain consent where required
• Use the Service responsibly

Users must not use the Service to send spam, violate privacy laws or engage in illegal activity.

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4. Third-Party Integrations

Reception Kit integrates with third-party services, including GoHighLevel, telephony providers and messaging platforms. We are not responsible for outages caused by these providers.

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5. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability. Features may change at any time.

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6. Fees & Subscription

If the Service is provided on a subscription basis, fees will be communicated separately and may change with notice.

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7. Limitation of Liability

Reception Kit Solutions shall not be liable for indirect or consequential damages arising from use of the Service.

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8. Termination

We may suspend or terminate access if these Terms are violated. Users may stop using the Service at any time.

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9. Changes to the Terms

We may update these Terms periodically. Continued use indicates acceptance of updates.

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10. Governing Law

These Terms are governed by the laws of Ireland.

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11. Contact

Reception Kit Solutions
support@receptionkit.ie